COVID 19 Information
firescalemodeler@gmail.com | Call us: +351914442894

COVID 19 Information

Impact of coronavirus on shipments

Fire Scale Modeler continues to function and focused on the customer first and oriented towards modelers and hobby innovation, however the new coronavirus pandemic has created unprecedented complexities, which have required a constant reassessment of our operations together carriers.

Our highest priority is to help ensure the quick delivery of our customers' orders nationwide, Europe and the rest of the world, but we have seen some delays in deliveries, which for Fire Scale Modeler is not tolerable and we have been coming for two months to find solutions and finally found, we inform that from this date we have several solutions where the customer chooses the one that is most suitable.

National shipping services (mainland Portugal)

  • - CTT Expresso 19 - Deliveries the next day until 7pm (Max. 30kg)
  • - CTT Expresso 48 - Deliveries between 2 to 3 days max. 30kg
  • - DHL Parcel - Next day delivery until 7 pm at home.
  • - DPD - Next day delivery until 19h at home.

Europa

  • CTT Expresso - Delivery between 3 to 15 days (may take to exceed 30 to 60 days in some European countries)
  • DHL - Delivery between 5 to 7 days at home.
  • DPD - Delivery between 5 to 7 days at home.

Rest of the World

  • CTT Expresso - Delivery between 7 to 30 days (Some countries may take approximately 3 months, due to the quarantine time and customs clearance)
  • DHL - 3 to 7 days anywhere in the world, customs clearance included, direct delivery at home, contact us for consultation firescalemodeler@gmail.com values.
  • Urgent UPS - 3 to 7 days anywhere in the world, service customs clearance included, direct delivery at home, contact us to consult the values firescalemodeler@gmail.com.

For more information, contact us.

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